returns + refunds
Returns & Refunds Policy
Effective Date: [Insert Date]
Due to the nature of our products (dietary supplements), we do not accept returns or exchanges. Please read this policy carefully before making a purchase.
1. Non-Returnable Products
As per UAE regulations, dietary supplements are non-returnable and non-refundable unless:
The product is defective or damaged upon delivery.
The wrong product was delivered.
2. Reporting Issues
If you receive a defective, damaged, or incorrect product, please notify us within 24 hours of delivery by contacting us at:
Email: info@be-balance.com
3. Resolution
In case of a valid issue, we will offer a replacement or refund as appropriate. The resolution process may take up to 7 working days.