returns + refunds

Returns & Refunds Policy

Effective Date: [Insert Date]

Due to the nature of our products (dietary supplements), we do not accept returns or exchanges. Please read this policy carefully before making a purchase.

1. Non-Returnable Products

As per UAE regulations, dietary supplements are non-returnable and non-refundable unless:

  • The product is defective or damaged upon delivery.

  • The wrong product was delivered.

2. Reporting Issues

If you receive a defective, damaged, or incorrect product, please notify us within 24 hours of delivery by contacting us at:
Email: info@be-balance.com

3. Resolution

In case of a valid issue, we will offer a replacement or refund as appropriate. The resolution process may take up to 7 working days.